Skip to content

Farmbity support

Tell us what you need help with

For account, order, payment, transport, listing, verification, or partnership questions, contact Farmbity support from the email address attached to your account.

Before you send

Include the details that help us investigate

  • Your role and account email. Tell us whether you are a farmer, buyer, driver, agent, or admin.
  • The Farmbity reference. Include the order number, payment reference, listing, or transport request when relevant.
  • What you expected and what happened. Add the exact error message and the action you were trying to complete.
  • A safe screenshot. Hide passwords, PINs, one-time codes, full bank details, and unrelated personal information.
Email Farmbity support

Quick help

Cannot sign in?

Reset your password securely from the account recovery page.

Recover account

Tracking an order?

Open your dashboard to see its current payment and fulfillment status.

View orders